www.Giftcardmall.com/Mygift: Activate Card and Check Balance

www.Giftcardmall.com/Mygift: Activate Card and Check Balance

What is Giftcardmall Mygift?

Giftcardmall Mygift (www.Giftcardmall.com/mygift) is the official self-service hub for your prepaid Visa Gift Card. Register the card, activate or replace it, create a PIN, earn up-to-5 % cash-back rewards at participating stores, check your live balance, and read the full terms—all in one place.

www.Giftcardmall.com/mygift Activate — How to Activate Your Visa Gift Card

  1. Visit www.Giftcardmall.com/mygift (or scan the QR / follow the sticker on the front of the card).
  2. Enter 16-digit card number, “valid thru” date, and the 3-digit CVV.
  3. (Optional) Create a ZIP-code billing address and 4-digit PIN.
    Tip: The ZIP is required for most online, mail, or phone purchases; the PIN lets you choose “Debit” at checkout. Neither works at ATMs or for cash back.
  4. You’ll see “Activation Successful”—your card is ready anywhere Visa Debit is accepted inside the United States.

www.Giftcardmall.com/mygift Balance — How to Check Your Giftcardmall Balance

  • Online 24 / 7: Log in at Giftcardmall.com/mygift for your real-time balance plus 60-day transaction log.
  • Phone 24 / 7: Call the automated line 1-855-202-5628 (toll-free).
  • Manual tracking: Keep receipts or jot the balance after each swipe; not every merchant can see what remains.

Frequently Asked Questions

1. What exactly is this card and where does it work?

The Visa Gift Card is a single-load prepaid debit card issued by MetaBank®, Member FDIC. Use it for goods and services at any U.S. merchant that accepts Visa Debit. It is not redeemable for cash (except where law demands) and not usable for:

  • ATMs or cash-back transactions
  • Gambling, recurring payments, or manual card-imprint merchants
  • Any merchant located outside the United States

2. How does a purchase work?

Swipe / dip / tap and pick Credit (✔) or enter your PIN for Debit. The sale amount immediately comes off your available balance.

3. Why should I register the card?

Online, mail-order, and phone merchants validate your name, address, and phone with the issuing bank. Registering those details at Giftcardmall.com/mygift prevents needless declines.

4. How can I stay on top of my balance and transactions?

  • Website or phone (see “Balance” section above)
  • Written 60-day statement—request it from Customer Service at no charge

5. What fees apply after purchase?

Fee Amount When It’s Charged
Purchase Fee Up to $5.95 Paid at the cash register when you buy the card
Monthly Inactivity Fee $4.95 / month Starts Month 13 of no spending; pauses the moment you use the card again
Lost / Stolen Replacement $5.00 Deducted from balance when you request a new card
Expired-Card Replacement $0.00 Free reissue when “valid thru” date passes and funds remain

Regular use avoids inactivity fees. These fees can drain your balance if the card sits dormant long enough.

6. Do the funds or the plastic expire?

  • Money: Never expires.
  • Card: Stops working after the “valid thru” date or when the balance hits $0. Call Customer Service for a free replacement loaded with any remaining funds.

7. Can I reload money?

No. Value may only be added by the Award Sponsor (Blackhawk Network California, Inc.) through the 5 % Back rewards program described below.

8. How does the “up to 5 % back” reward work?

  • Shop at participating retailers (see the live list at Giftcardmall.com/mygift).
  • You’ll earn up to 5 % of the purchase—including tax—rounded to the nearest cent.
  • Cash-back posts within 48 hours of the transaction settling.
  • Rewards continue until your leftover balance is < $0.10 (too little to round up).
  • Return an item and the previously credited reward is reversed.

The reward is offered solely by Blackhawk Network, not by MetaBank® or Visa.

9. What happens if my purchase costs more than the card balance?

Ask the cashier for a split-tender sale: charge the exact remaining card balance first, then pay the rest with another method. Not all merchants allow splits—check before swiping.

10. Why did a restaurant, hotel, or gas-pump transaction decline?

  • Food / service merchants pre-authorize up to 20 % extra for tips; keep that cushion on your card.
  • Hotels often place large holds at check-in; refunds of unused funds can take up to 30 days.
  • Fuel pumps may pre-authorize $75–$125. Prepay inside to avoid holds.

11. How do I report a lost or stolen card?

Call 1-855-202-5628 immediately, 24 / 7. Provide your 16-digit number (write it down separately now). A $5 replacement fee applies; your remaining balance transfers to the new card.

12. Can I get or change a PIN?

Yes—set or reset a PIN online or by phone. PINs work only for purchase transactions (never for cash at ATMs).

13. What about receipts and refunds?

  • Save receipts for your records and to resolve disputes.
  • Merchant-initiated refunds post as soon as the retailer submits them; timing is outside Giftcardmall’s control.

14. Authorized users—can someone else swipe my card?

Until you sign, you may hand the card to another person. Once signed, it’s non-transferable. If you give someone access to the card or card number, you’re responsible for their transactions until you revoke permission with Customer Service.

15. What if an unauthorized transaction occurs?

Visa’s Zero Liability Policy means you pay $0 for fraud if you exercise reasonable care. Report the issue within 60 days; otherwise, recovery may be limited.

16. Business days & customer support

  • Business days: Monday–Friday (U.S. federal holidays excluded).
  • Customer Service: 1-855-202-5628 | 10615 Professional Circle #102, Reno NV 89521

Visa Gift Card Cardholder Agreement — Plain-Language Version (2025)

This section restates the legally binding contract between you and MetaBank®, Member FDIC. By activating, signing, or using the card, you agree to everything here. Keep a copy for reference. The original legal text is available in full at Giftcardmall.com/mygift.

1. About Your Card

  • Single-load prepaid; no extra reloads allowed.
  • Funds are held in a MetaBank FDIC-insured account once you register.
  • No interest is paid on your balance.

2. Using Your Card

Allowed Uses

Buy goods & services anywhere Visa Debit is accepted in the U.S.

Prohibited Uses

  • Cash (ATMs, cash-back, money orders)
  • Illegal transactions
  • Foreign transactions or merchants outside the U.S.
  • Recurring payments (clubs, subscriptions, rentals)

PIN Security

Never write your PIN on the card or store it with the card. Always shield the keypad.

Balance Look-Up

No charge online or by phone; written 60-day statement available upon request.

Authorization Holds

Restaurants, hotels, car rentals, and pay-at-pump fuel terminals may place holds larger than the actual bill. Holds release when the merchant finalizes the transaction.

Split Transactions

You may combine the card with another payment, but some merchants don’t allow it.

Exceeding Your Balance

If a systems glitch lets a transaction go through with insufficient funds, you agree to repay the difference.

3. Replacement Cards

Lost/stolen: $5 fee. Expired plastic: free. Funds are never forfeit.

4. Unauthorized Transactions

  1. Call Customer Service immediately.
  2. Provide card number and any requested evidence.
  3. Visa Zero-Liability applies if you’re not grossly negligent.

5. No Warranties & Liability Limits

MetaBank isn’t responsible for product quality, merchant refusal, system downtime, or events beyond reasonable control (fire, floods, failures, etc.).

6. Other Legal Terms

  • South Dakota law (and federal law) governs.
  • The card and Agreement may be assigned by MetaBank but not by you.
  • Unclaimed balances may escheat to your state per its rules.

7. Changes & Cancellations

Terms may change with legally required notice. Security-related changes can take effect immediately.

8. English Controls

If translations differ, the English version wins.

9. Waiver of Jury Trial

You and MetaBank waive the right to have disputes decided by a jury.

10. Dispute Clause – Arbitration in Plain English

  • You have 60 days after buying the card to opt out of arbitration—send a signed letter to “General Counsel, 10615 Professional Cir., Suite 102, Reno NV 89521” with your card number and “I opt out”.
  • Except small-claims cases, either party may require binding arbitration administered by AAA or JAMS.
  • No class actions or class arbitrations—cases are individual only.
  • Venue: a location reasonably convenient to you; hearings may be by phone or documents-only if both sides agree.
  • We pay filing / administrative / arbitrator fees if you can’t get them waived and you act in good faith.
  • If you win, we also cover reasonable attorney, expert, and witness costs.
  • The Federal Arbitration Act controls. Limited appeal rights apply.

Need Help Right Now?

Website www.Giftcardmall.com/mygift
Customer Service (24 / 7) 1-855-202-5628 (toll-free)
Mailing Address Giftcardmall Mygift, 10615 Professional Cir., Suite 102, Reno NV 89521
Issuer MetaBank®, Member FDIC, 5501 S. Broadband Lane, Sioux Falls, SD 57108

Visa and the Visa brand mark are registered trademarks of Visa U.S.A. Inc. All other trademarks and brand names belong to their respective owners.