How to Check and Protect Your Prepaid Visa or Mastercard Gift Card Balance

Checking your card balance immediately after receiving a prepaid Visa or Mastercard gift card is the first step toward safeguarding its value. Always use the exact balance-check page printed on the card or its packaging. Fraudsters create look-alike websites to harvest card details, so confirm the domain spelling and the HTTPS padlock before entering any numbers.

Best Practices for Balance Checks

  1. Locate the issuer’s official site or toll-free number. Both are printed on the back of every legitimate card.
  2. Type the URL manually. Avoid search-engine links or sponsored ads, which may redirect you to phishing pages.
  3. Enter only the required fields: the 16-digit card number, expiration date (MM/YY) and three-digit CVV.
  4. Capture evidence. Screenshot the balance page or save the confirmation email for future reference.
  5. Reject unusual requests. Official portals never ask for Social Security numbers, selfies, bank logins or “verification” fees.

Card Security Tips

  • Photograph the front and back of the card in case of loss.
  • Activate and register the card with your billing address to enable online purchases and facilitate replacement if it is lost or stolen.
  • Bookmark the verified balance-check page for faster, safer access next time.

Official Balance-Check Pages (Visa & Mastercard Gift Cards)

Issuer / Program Balance-Check URL Customer Service Phone
Vanilla Gift https://balance.vanillagift.com 1-833-322-6760
GiftCards.com (BHN) https://www.giftcards.com/balance 1-833-800-0550
GiftCardMall / MyGift https://mygift.giftcardmall.com 1-877-426-2551
MastercardGiftCard.com https://balance.mastercardgiftcard.com 1-833-623-4266
MyPrepaidCenter https://www.myprepaidcenter.com/login/card 1-877-227-0956
PrepaidGiftBalance (U.S. Bank) https://www.prepaidgiftbalance.com 888-853-9536
GetMyBalance (EML) https://www.getmybalance.com 1-800-755-0019
PerfectGift.com https://www.perfectgift.com/check-balance 877-448-4438
Commerce Bank Gift Card https://www.commercebank.com/checkmygiftcard 1-866-946-3017
Navy Federal CU Visa Gift https://www.navyfederal.org/mygiftcard 1-866-262-7438
TD Bank Visa Gift https://visaprepaidprocessing.com/TDBank/Gift/Pages/Home.aspx 1-888-294-2249
UMB “MyGift” Visa https://visaprepaidprocessing.com/myGift/Pages/Home.aspx 1-866-304-1164
First Citizens Bank Visa Gift https://visaprepaidprocessing.com/FirstCitizens/MyReward/Pages/Home.aspx 888-323-4732
Netspend Prepaid Gift https://www.netspend.com/account/login 1-866-387-7363
MyBalanceNow (Target Visa/Mastercard) https://www.mybalancenow.com 1-877-867-4873

Store & Entertainment Gift Cards (Selected List)

Most retailers offer their own secure balance portals. Always rely on the URL printed on your physical or digital card.


# Brand Balance URL Support Phone
1 Starbucks https://www.starbucks.com/card/balance 1-800-782-7282
2 Kroger https://www.kroger.com/checkGiftCardBalance 1-800-576-4377
3 Walmart https://www.walmart.com/account/giftcardbalance 1-888-537-5503
4 Target https://www.target.com/guest/gift-card-balance 1-800-544-2943
5 Amazon https://www.amazon.com/gc/balance 1-888-280-4331

Quick Fraud-Proof Checklist

  • Spell the domain exactly—watch for swapped letters or extra dots.
  • Confirm the HTTPS padlock before entering any card details.
  • Balance inquiries are always free; abandon any page that demands payment.
  • Legitimate portals ask only for card number, expiry, CVV and occasionally ZIP code.
  • Bookmark the verified balance page once you have confirmed it is genuine.